Privacy Policy
Information regarding how AASTHAA Mediaverse collects and handles your personal data.
1. About AASTHAA Mediaverse
AASTHAA Mediaverse LLP is a digital media and media production company engaged in activities including, but not limited to:
- Digital and social media marketing
- Digital media and content creation
- Advertising and promotional services
- Video and film production
- Photography and corporate shoots
- Editing and post-production
- Media and news-related activities
- Digital publishing
- Studio and production services
- Training, workshops, and educational programs
- Business partnerships and collaborations
- Recruitment and employment-related activities
This Privacy Policy applies to information collected in connection with these activities where applicable.
2. Information We Collect
We may collect different categories of information depending on how you interact with AASTHAA Mediaverse.
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Mobile or telephone number
- Residential or business address
- Company or organisation name
- Job title or professional information
- Educational qualifications
- Employment information
- Portfolio or work samples
- Information provided through enquiry forms
- Information provided when applying for a job
- Information provided when registering for a course or workshop
- Information provided when requesting our services
- Information contained in messages, emails, applications, or other communications
We only request information that is reasonably necessary for the relevant purpose.
You may choose not to provide certain information. However, doing so may prevent us from providing certain services, responding to your enquiry, processing an application, or completing a transaction.
3. Information Collected Automatically
When you visit our website, certain technical and non-personal information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Internet service provider
- General geographic region
- Website pages visited
- Date and time of visits
- Time spent on pages
- Referring website or URL
- Website interaction information
- Device identifiers and technical information
- Error logs and diagnostic information
This information generally does not directly identify you but may be used to understand how visitors use our website and to improve its performance and security.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies are small data files stored on your device by your web browser.
We may use cookies for purposes including:
- Website functionality
- Remembering preferences
- Improving website performance
- Understanding website traffic
- Analytics and reporting
- Security and fraud prevention
- Improving user experience
- Measuring advertising or campaign performance, where applicable
Some cookies may be provided by third-party service providers.
You may configure your browser to refuse certain cookies or notify you when cookies are being used. However, disabling cookies may affect certain features or functionality of our website.
Where required by applicable law, we will provide appropriate notice and/or obtain consent before using non-essential cookies or similar technologies.
5. How We Use Your Information
AASTHAA Mediaverse may use information collected from you for legitimate business purposes, including:
To respond to enquiries
We may use your name, phone number, email address, and other information to respond to your questions, enquiries, requests, or complaints.
To provide our services
We may use information to provide digital marketing, production, media, advertising, training, studio, consulting, or other services requested by you.
To process applications
If you apply for employment, internships, training programs, workshops, or other opportunities, we may use the information you provide to evaluate and process your application.
To communicate with you
We may contact you regarding:
- Your enquiry
- Services you have requested
- Account or transaction-related matters
- Applications
- Courses or workshops
- Important service updates
- Administrative matters
To improve our website and services
We may analyse website usage and customer feedback to improve our products, services, website functionality, content, and overall user experience.
For marketing and promotional communications
Where permitted by applicable law and, where required, with your consent, we may send information about:
- New services
- Offers
- Events
- Workshops
- Courses
- Company announcements
- Campaigns
- Newsletters
- Other relevant information
You may opt out of marketing communications at any time.
For security and fraud prevention
We may process information to detect, prevent, investigate, and respond to:
- Fraud
- Security incidents
- Unauthorised access
- Abuse
- Malicious activity
- Website attacks
- Other unlawful activities
To comply with legal obligations
We may process or disclose information where required by applicable law, regulation, court order, governmental authority, or lawful request.
6. Legal Basis for Processing
Depending on the circumstances and applicable law, AASTHAA Mediaverse may process personal information based on:
- Your consent
- Your request for services or information
- Performance of a contract or steps necessary before entering into a contract
- Compliance with legal obligations
- Legitimate and lawful business purposes, where permitted
- Other grounds permitted under applicable law
Under India's DPDP framework, personal data processing is regulated through requirements concerning lawful processing, notice, consent, security safeguards, and rights of individuals.
7. Consent
Where consent is required, we will seek consent in an appropriate manner.
You may withdraw consent where applicable. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawing consent may affect our ability to provide certain services or respond to particular requests.
Where consent is provided through a form, website interface, email, or other communication mechanism, the relevant information may be retained as necessary to demonstrate or administer that consent.
8. Sharing of Personal Information
AASTHAA Mediaverse does not intend to sell your personal information as a general business practice.
We may, however, disclose or share personal information where reasonably necessary for legitimate business, contractual, operational, legal, or service-related purposes.
This may include sharing information with:
Service providers
We may use third-party service providers for functions such as:
- Website hosting
- Cloud storage
- Email delivery
- Communication services
- Analytics
- Customer support
- Payment processing
- Marketing technology
- Advertising services
- IT support
- Security services
- Recruitment services
Such providers may process information on our behalf and, where applicable, subject to contractual or legal obligations.
Business partners
Where necessary to provide a service or fulfil a business purpose, information may be shared with relevant partners, contractors, vendors, or collaborators.
Legal and regulatory authorities
We may disclose information where required or permitted by law, including in response to lawful requests from government authorities, courts, regulators, law enforcement agencies, or other authorised bodies.
Corporate transactions
If AASTHAA Mediaverse is involved in a merger, acquisition, restructuring, sale of assets, investment, financing, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.
9. Third-Party Websites and Services
Our website may contain links to websites, social media platforms, applications, advertisements, or services operated by third parties.
Examples may include:
- Social media platforms
- Payment providers
- Video platforms
- Advertising platforms
- Analytics services
- Recruitment platforms
- Partner websites
AASTHAA Mediaverse does not control the privacy practices of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.
10. Analytics and Advertising
We may use analytics and advertising technologies to understand website traffic and measure the effectiveness of our marketing activities.
These technologies may collect information such as:
- Device information
- Browser information
- Website activity
- General location information
- Referral information
- Interaction with advertisements
Where applicable, third-party providers may use cookies or similar technologies for analytics, measurement, or advertising purposes. We will handle such activities in accordance with applicable law and applicable consent requirements.
11. Email Communications
If you provide your email address, we may use it to:
- Respond to enquiries
- Provide requested information
- Send service-related communications
- Send application-related communications
- Provide updates regarding registrations or transactions
- Send newsletters
- Send marketing communications where permitted
Marketing emails will generally include an unsubscribe mechanism. You may unsubscribe from promotional emails at any time. Please note that you may continue to receive essential administrative or transactional communications where necessary.
12. Phone and WhatsApp Communications
If you voluntarily provide your telephone number or contact us through messaging services such as WhatsApp, we may use that information to communicate with you regarding your enquiry, service, application, registration, appointment, or other interaction with AASTHAA Mediaverse.
You are responsible for reviewing the privacy practices of third-party messaging platforms that you choose to use.
13. Data Security
AASTHAA Mediaverse takes reasonable and appropriate measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
- Accidental disclosure
- Other reasonably foreseeable security risks
Security measures may include appropriate technical, organisational, and administrative safeguards. Where appropriate, data transmitted through our website may be protected using encryption and secure communication technologies such as HTTPS/SSL.
However, no internet transmission, electronic storage system, or digital platform can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Maintaining business records
- Responding to enquiries
- Managing customer relationships
- Processing applications
- Meeting contractual requirements
- Resolving disputes
- Maintaining security
- Complying with legal and regulatory obligations
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal, regulatory, contractual, or legitimate business requirements.
15. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to:
- Obtain information about the processing of your personal data
- Request access to personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being processed
- Raise a grievance regarding our handling of your personal information
India's DPDP Act provides data principals with specified rights, including access to information about personal data, correction and erasure in applicable circumstances, grievance redressal, and nomination.
Requests will be handled in accordance with applicable law and reasonable verification requirements.
16. Accuracy of Information
You are responsible for ensuring that information you provide to AASTHAA Mediaverse is accurate, complete, and up to date.
If your information changes, you may contact us to request an appropriate correction or update.
17. Children's Privacy
Our website and services are not generally intended for children.
We do not knowingly seek to collect personal information from children except where such collection is permitted by applicable law and appropriate consent or authorisation has been obtained.
Under India's DPDP Act, a child is an individual who has not completed 18 years of age, and additional requirements may apply to processing children's personal data.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and take appropriate action.
18. International Data Transfers
Some of our service providers or technology partners may process or store information outside India.
Where personal information is transferred outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and contractual or security requirements.
The DPDP Act contains provisions concerning processing of personal data outside India and allows the Central Government to restrict transfers to specified countries or territories through notification.
19. Data Breach and Security Incidents
If AASTHAA Mediaverse becomes aware of a personal data breach or security incident affecting personal information, we will assess the incident and take appropriate measures as required by applicable law.
Depending on the nature and severity of the incident, this may include:
- Containing the incident
- Investigating its cause
- Taking corrective measures
- Notifying relevant authorities where required
- Notifying affected individuals where required
- Implementing additional security measures
20. User-Generated Content
If you voluntarily submit content to AASTHAA Mediaverse, including:
- Reviews
- Testimonials
- Comments
- Photographs
- Videos
- Portfolio material
- Social media content
- Feedback
- Other materials
you acknowledge that such content may be used for the purposes for which you have submitted it and, where applicable, according to the terms communicated to you at the time of submission.
We will not assume permission to publicly publish personal testimonials, photographs, videos, or similar content merely because you have submitted them, where applicable consent is required.
21. Photography, Video and Events
AASTHAA Mediaverse may conduct or participate in events, workshops, productions, shoots, training programs, and promotional activities where photography or video recording may take place.
Where photographs or recordings are intended for public or promotional use, appropriate notice, consent, release, or other lawful basis will be used where required.
If you have concerns about the use of your image or personal information in such content, please contact us.
22. Recruitment and Employment Information
If you apply for employment, internship, freelance work, training, or other opportunities with AASTHAA Mediaverse, we may collect information such as:
- Name
- Contact details
- Resume/CV
- Educational qualifications
- Professional experience
- Portfolio
- Skills
- References
- Interview information
- Other information voluntarily submitted as part of the application
This information may be used to evaluate applications, communicate with candidates, conduct interviews, and manage recruitment processes.
Recruitment information may be retained for an appropriate period for legitimate business and legal purposes.
23. Business and Client Information
If you are an existing or prospective client, we may collect business-related information necessary to:
- Prepare proposals
- Provide quotations
- Deliver services
- Manage projects
- Communicate with your organisation
- Process payments
- Maintain business records
- Provide customer support
- Manage contractual obligations
Confidential business information will be handled in accordance with applicable contractual and legal obligations.
24. Payment Information
Where payments are processed through third-party payment providers, payment information may be collected and processed directly by those providers.
AASTHAA Mediaverse may receive limited transaction information necessary to confirm or administer the transaction.
We generally do not store complete payment card information unless specifically required and lawfully permitted. Users should review the privacy policies of the applicable payment provider.
25. Changes to This Privacy Policy
AASTHAA Mediaverse may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to technology
- Changes to business practices
- Changes to applicable laws
- Changes to regulatory requirements
- Changes to data protection practices
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. We encourage users to periodically review this page.
Where required by applicable law, we may provide additional notice regarding material changes.
26. Your Acceptance of This Privacy Policy
By accessing or using our website, you acknowledge that you have had an opportunity to review this Privacy Policy.
Where consent is legally required for a particular processing activity, we will seek such consent through an appropriate mechanism.
If you do not agree with the applicable terms or practices described in this Privacy Policy, you should discontinue use of the relevant website or service.
Your continued use of the website after an updated Privacy Policy is posted will be subject to the revised policy to the extent permitted by applicable law.
27. Grievance Redressal
If you have concerns regarding the collection, use, processing, storage, or disclosure of your personal information, you may contact us using the details below.
We will review and respond to privacy-related requests and grievances in accordance with applicable law.
Where applicable, you may also have the right to escalate a grievance to the relevant regulatory authority or Data Protection Board.
28. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way AASTHAA Mediaverse handles personal information, Please contact us.